Services · Group support
Someone from Blue Dreams DMC, at the hotel throughout your program.
A hospitality desk at the hotel and bilingual travel staff who follow the group between activities, transfers and events.
What it is
A point of contact at the hotel, and staff who travel with the group.
Blue Dreams DMC sets up a hospitality desk at the hotel for the group: a point of contact where travelers can settle questions about the itinerary, transfers or confirmed activities. For programs that move between several activities or venues, we add bilingual traveling staff who stay with the group throughout the stay.
The service is built for travel agencies and companies bringing groups to Cancún, the Riviera Maya and Los Cabos that need someone from the operation present with the group, not only coordinating from the outside.

What's included
What your group gets.
- A hospitality desk at the hotel throughout the group's program.
- Bilingual traveling staff, in Spanish and English.
- Follow-up on the confirmed itinerary: transfers, tours and events.
- A direct point of contact for travelers during the stay.
- Coordination with the group's other contracted services (transportation, tours, events).
- A Blue Dreams DMC coordinator overseeing the group's full operation.
At a glance
- Destinations
- Cancún, Riviera Maya and Los Cabos
- Languages
- Spanish and English
- Scope
- Hotel desk and traveling staff for the stay
- Quote
- Per group, based on program length
This service complements airport transfers and group and event transportation, and is common in customized programs for incentives and congresses. Available in Cancún, the Riviera Maya and Los Cabos.
Request a quote
Give your group an unforgettable experience.
Tell us the destination, dates and group size. We reply with a detailed proposal within 24 hours.